HERE ARE SOME FREQUENTLY ASKED QUESTIONS:

    WHAT IS YOUR DELIVERY RADIUS?

    Right now our radius includes these ZIP Codes: 30004, 30005, 30009, 30024, 30028, 30040, 30041, 30097 (Forsyth & Fulton Only), 30506 (Forsyth Only), 30534, 30143 (Big Canoe Only) and 30148 (Big Canoe Only).

    When you select your Zip Code it will have the day & times of delivery.

    NOTE: If this is not in your area please call or text 770-401-8738.

    HOW DO I ORDER?

    Customers must place their order for the week no later than Wednesday at Midnight. Orders placed after that will be filled next weeks orders here on our website.
    Once you read the item description and decide you would like to purchase it, click the “add to cart” button next to the item. After you add all the items and are ready to pay, click “proceed to checkout” found at the top left of the Market page. Review your order and MAKE SURE to finish the checkout process and receive your confirmation email.
    If you do not receive a confirmation email, check your spam folder if you don’t see message please call or text me at 770-401-8738 to confirm your order.
    You are then ready to receive delivery of your order on Friday, Saturday or Sunday (the delivery day and time you selected per your zip code). If you don’t select a delivery Zip Code, you will need to pick up your order on Monday from 5p.m.-7p.m.

    WHEN DO I PAY?

    If you use credit card, you will complete your transaction at time of order, please note there is a fee for this payment type. Otherwise, you can pay with Zelle or cash – this option is available at the bottom of the check-out screen, under “Pay Later”.

    WHAT IS THE HANDLING FEE?

    We charge a Handling Fee of 8%. This is charged to Customer to keep their items until delivery or pick up day and to pick their items ready when customer picks up or has it delivered.

    HOW DO I RECEIVE MY ORDER?

    Remember if you don’t select a Zip Code you will need to pick up your order Monday 5 p.m. – 7 p.m..

    Choose a Zip Code to be delivered straight to your door on Friday, Saturday or Sunday, depending on your ZIP Code and specified delivery time. Please be present to accept your order. If something comes up unexpectedly, please call us at 770-401-8738 as soon as possible so we can try to accommodate your availability. We are not responsible for spoilage of products once we make the delivery.

    WHAT IF I CAN'T BE PRESENT FOR MY DELIVERY?

    When you place your order, and you know you will not be available, please advise us about your alternate arrangements in the comments. We are happy to leave your order with an at-home neighbor or leave your order inside your house, if you leave your door unlocked.
    If you find out after ordering that you will not be home, please call or text us as soon as possible at 770-401-8738 to discuss options. We cannot leave your order unattended at your home. We understand that life happens, and that the unexpected occurs. We will do our best to work with you, however, if you do not make arrangements prior to first delivery, we will charge another delivery fee to deliver it again. .
    Because our growers harvested just for you, and (more importantly) since we paid the growers on your behalf when they brought their products to our market, you are still responsible for paying for the items.

    WHY SUPPORT LOCALLY GROWN?

    Local means fresh: Fresh means better taste and higher nutrition.
    Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
    Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials.
    Supporting a way of life: Please help us preserve an honest and worthy means of making a living.
    We believe that small, diverse, family-owned farms contribute to society’s overall health.

    CAN YOU EXPLAIN THE DIFFERENT PRODUCT LABELS?

    You may notice that some products are labeled “Organic”, and others are not. As a rule, no “conventional” growers are allowed to sell through our market. Everything sold on Connie’s Cornucopia is grown without the use of synthetic fertilizers, herbicides, or pesticides. All produce is grown according to Organic standards, although, for various reasons, most growers do not pursue Organic certification.
    To use the word “Organic,” a grower must register through the USDA and keep up with a tremendous amount of paperwork. The process is very expensive and intensive, and certainly favors large, conglomerate farms over the small family farm.
    A few smaller growers in the state of Georgia have decided that the cost and paperwork of Organic Certification are worth the effort, and because they have completed the certification paperwork and have paid the fees to be inspected by the USDA, they can legally use the word “Organic.”
    Many smaller farmers choose another route, a grassroots certification system called “Certified Naturally Grown.” This nation-wide program seeks to correct the problems with the USDA certification system. The standards are just as strict (and in some cases, more so) as the USDA Organic program, but the cost of certification is minimal— about $200 per year, compared with $2,000 through the National Organic Program. There is still paperwork, but smaller farmers find it manageable.
    Finally, a few growers are not certified by anyone but still use organic sustainable methods on their farms.
    To find out more about our growers, and to see what certification they have, take a look at our Growers page.

    WHAT IF ONE OF MY ITEMS IS NOT WHAT I EXPECTED?

    We encourage customers to inspect all products as soon as they are picked up or delivered. Please notify us as soon as possible if there is an issue.
    Each grower is responsible for their own packaging, product listings, and labeling. If you receive an item that is not the quality you expect, please Call or text Connie Hoyt at 770-401-8738 with a picture and description of the product, and we will handle the issue accordingly. Please note we are not responsible for spoilage after delivery.
    It is also very important to give feedback of any issues with products sold through this market. With our growers selling through this market, the only way for us to continue to operate is through your feedback as a Customer, and the best way is to communicate satisfaction with the products is through Text or Call.

    HOW CAN I CONTACT THE MARKET MANAGER?

    Call or Text Connie Hoyt at 770-401-8738.

    HOW CAN I SELL TROUGH THIS MARKET?

    If you’ve already created a customer account here, simply go to Our Growers and follow the prompts.
    To join our market as a vendor, please complete the information here and Connie will contact you.
    You will also need to read our Guidelines for Growers document. The link can be found in the text of the Our Growers page.

    WILL I HAVE TO BUY VEGETABLES I DON'T WANT?

    Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Connie’s Cornucopia you get to order what you want, in the quantities that you want, from the farms that you want.